Privacy Policy

1. Introduction

ImpulsaGroup LLC ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, and share information when you use our website at impulsagroup.net and our AI-powered support services.

2. Information We Collect

We may collect the following types of information:

• ▸Contact Information: Name, email address, and phone number when you contact us or use our chatbot.
• ▸Chat Data: Messages exchanged with our AI chatbot for the purpose of providing customer support.
• ▸Payment Information: Processed securely through Stripe. We do not store credit card numbers on our servers.
• ▸Usage Data: Pages visited, time spent on site, browser type, and device information through analytics tools.

3. How We Use Your Information

• ▸To provide and improve our AI support services
• ▸To respond to your inquiries and support requests
• ▸To process payments and manage subscriptions
• ▸To send relevant communications about our services
• ▸To analyze usage patterns and improve our website

4. Third-Party Services

We use the following third-party services that may collect data according to their own privacy policies:

• ▸Stripe for payment processing
• ▸Anthropic (Claude AI) for AI chatbot responses
• ▸Resend for email delivery
• ▸Supabase for data storage
• ▸Vercel for website hosting

5. Data Security

We implement industry-standard security measures to protect your data, including HTTPS encryption, secure database connections, and PCI-compliant payment processing through Stripe.

6. Data Retention

We retain your data only as long as necessary to provide our services. Chat conversations are stored for support quality purposes. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• ▸Access your personal data
• ▸Request correction of inaccurate data
• ▸Request deletion of your data
• ▸Opt out of marketing communications

8. Contact Us

If you have questions about this Privacy Policy, please contact us at: